NETVENTUS one-stop services spans UC, contact center, video surveillance, video streaming, video conferencing, with virtual, appliance/on-premise and cloud deployments
In today's digital age there is a constant need for secure, flexible and high speed communications. Be it for mobile workforce, multi-branch communications, multi-channel customer engagements , overseas clients and establishments and numerous other cases.
Contact center delivers superior Customer service engagement with inbound, outbound, blended forms while keeping costs under control and ops manageble. IVR, ACD, time/skill based Routing and customization, Queue monitoring , Real-time dashboard & analytics, Call recording, Multi-channel communication, CRM integration
Unified Communications (UC) delivers integration of Instant messaging (chat), Presence, Voice (including IP telephony), Mobility, Video conferencing, Desktop sharing, Whiteboard, Unified messaging (integrated voicemail, e-mail, SMS and fax), BYOD capability with mobile phones , deskphones and web. UC reduces PSTN charges with VOIP technology to connect branches with secured Communications using SIP trunk , SRTP/TLS over VOIP
There are numerous new and legacy components involved for building the right and flexible unified communication and video solutions and most companies cannot afford to hire and train dedicated expertise . With our expertise, you will be able to get complete UC solutions while preventing your IT budget to baloon. We offer best-in-class platform components with capex optimized solutions for outstanding capex & opex savings, flexibility, life of products. Our solutions also leverage well-proven and widely deployed Vendor-specific and Open technologies, with separate software and hardware components for maximum flexibility. Sometimes simple and well proven solution could be all you need
NETVENTUS open, modular solutions built on datacenteric building blocks encompasses industry verticals including Manufacturing, Retail, Automotive, Healthcare, Warehouse, Hospitality, Construction, Education, BFSI, Public Transport, Safe and Smart city